English, Govt, Penang, Technology

PgCare (Penang Contact Tracer application)

Penang has introduced a contact tracing online application to help the health and security authorities track those who may have been exposed to Covid-19.

It’s called the Penang Contact Tracer application or in short ‘PgCare’

Image may contain: text that says "PGCARE PENANG CONTACT TRACER"

PgCare (Penang Contact Tracer) was introduced on 15 May 2020, slightly later than MySejahtera and SELangkah because Penang wanted to utilise a federal app for uniformity. However until its improvement in Jun 2020, MySejahtera was not conducive for use.

On 20 April, Digital Penang hosted an e-gathering “Hacking the Next Normal” with IT people, sectorial experts etc to discuss how IT solutions can help Penang deal with Covid-19. PgCare was incubated in one of the tech sandboxes after the event.

The system was designed with users, policymakers, fed, local, state govt inputs to ensure a functional, easy-to-use, secure system.

PgCare wanted to avoid issues in MySejahtera at that time which is an app-based system. Fed govt later reintroduced a non-app QR scanner on 1 June.

The matrix below is a “friendly” comparison of the available contact tracer systems in Malaysia.

No photo description available.

I hope our experiences can help improve one another.

Oh, and PgCare was developed by a local IT company, Madison Tech. They developed the system free of charge for the use of the Penang State Govt.

In April 2020, a version of PgCare was also adapted by the construction industry in Penang for contact tracing among migrant workers in the sector.

Check out: www.pgcare.my


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